Emergency Medical Services (EMS) providing independent ambulances to private patients, private health care providers and National Health Service (NHS).

Well Established

Over 50 Years Experience

Highly Trained

Over 600 Highly Trained Staff

Fast Response

Available 24/7

Versatile Transport

All aspects of patient transport


Computerised command & control

About Us


Bristol Ambulance is trusted, reliable and expert in providing patient centred emergency and routine medical care for both the NHS and private healthcare providers as well as private, individual patient transport.

We Got You Covered with Roadside Assistance

Our record speaks for itself. Founded in 1972, we are celebrating our 50th Anniversary in 2022. We operate from a modern, centrally located headquarters within easy reach of the motorway network, where our state of the art Control Centre operates with leading edge technology and highly trained professional staff who are waiting to take your calls 24 hours a day.

Registered with the Care Quality Commission in England, we are regularly inspected against the regulatory requirements set out for ambulance and healthcare services in England. We are very proud of the high standards that we achieve and maintain.

We are proud to work with the NHS in routine, acute or emergency transport provision and can respond rapidly and professionally to planned or urgent requests for transport, medical cover or specialist projects. We are currently working with a number of NHS Trusts in order to deliver high quality, reliable patient transport for Emergencies, Non-Emergency, Routine or ad-hoc purposes.


Delivering excellent patient care is at the heart of our business. Our patients are at the very centre of our transport system and their needs and dignity are paramount in all we do.


Due to our success, we are a growing and thriving business and we take great pride in our well trained and highly qualified ambulance personnel. Our staff are key to our success and along with nationally recognised qualifications, they are selected for their professionalism and excellent patient skills. Our team stands out from the rest.


Our training facility sets standards within the independent ambulance sector. We ensure that our personnel are antly updated with the best-practice information. All of our team are committed to service excellence.

A huge thank you to a great team of paramedics who arrived on the scene to help me. Samuel Harding, Shannon Hockley and Zack Green were absolutely amazing!!! They are such a friendly bunch, took great care of me, made me laugh and really helped to calm me down after a horrible accident. I can’t thank them enough! Zack is a very valuable member of the team!

Shireen Smith

Had cardiac arrest. Believe BAS were first in attendance with Adam and Ashton as crew. Can’t thank you enough guys. 6 months on and I’m living life again. Your defib, 4 times, saved my life.

David Price

I would like to thank the paramedics who attended my husband who had had a fall at the Michael Wood services northbound. You were brilliant and we got home safely.

Jenny Harding

Our History


Founded by Keith Pillinger and Jackie Pillinger in 1972, Bristol Ambulance was originally named Bristol Paramedics. With a purpose built station at their house in the Longwell Green area of Bristol, Keith & Jackie quickly built a reputation as a reliable provider of patient transport to local hospitals and the community.

With continued growth came the need for larger premises, and it wasn’t long before Bristol Paramedics moved to a new site in Kingswood, Bristol. The new site allowed for a rapid increase in capacity in fleet, and Keith even designed and championed the building of several purpose built ambulance vehicles, including the world’s smallest ambulance.

From then on, Bristol Ambulance has seen huge growth as demand on healthcare services has increased and patient numbers continue to rise. In 2017 Keith & Jackie retired from the business, handing the reigns over to their son, Shaun Pillinger, who formed BAEMS Limited and the wider BAEMS group, which includes a large fleet management and maintenance profile, on top of our vast and ever growing ambulance & healthcare operations.

Today BAEMS Limited (Trading as Bristol Ambulance EMS) has an estate profile that includes 10 locations in Bristol and across the South West that is planned to rapidly increase over the next few years, expanding our profile nationally across England and into Wales.

Celebrating 50 Years in the EMS industry

We’re proud of our latest CQC report

Contact Us


0117 9729 020

Calls are recorded for training, quality & security purposes

Bristol Ambulance EMS

Jacwyn House, 1 Kings Park Avenue, St. Phillips, Bristol, BS2 0TZ